1. Introduction
The Bangladesh Cyber Institute BSI is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or enroll in our courses.
2. Information We Collect
We may collect personal information about you in various ways:
Directly Provided Information: This includes your name, email address, phone number, physical address, and payment information (processed by a third-party processor) when you register for an account, enroll in a course, or contact support.
Usage Data: This includes non-personal data such as your IP address, browser type, pages viewed, time spent on the site, course progress, and interactions with our learning management system.
Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our service and hold certain information, helping us improve your user experience and deliver personalized content.
3. How We Use Your Information
We use the collected information for the following purposes:
To Provide Services: To grant access to courses, track your progress, and issue completion certificates.
To Process Transactions: To manage payments and fulfill orders for courses.
To Communicate: To send you essential service updates, course announcements, support messages, and promotional/marketing materials (where consent is given).
To Improve Services: To analyze usage trends, troubleshoot technical issues, and improve the functionality and content of our platform.
For Security: To monitor and prevent fraudulent activity and ensure the security of our platform and users.
4. Disclosure of Your Information
We may share your information in the following situations:
With Third-Party Service Providers: We share necessary data with trusted partners (e.g., payment processors, hosting providers, email services) to perform functions on our behalf.
With Instructors: We provide instructors with information about students enrolled in their courses (e.g., name and progress) to facilitate learning and support.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We use appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Your Privacy Rights
You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your account and personal data . To exercise these rights, please contact us using the details below.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us.